1. Collecting and using you data

We collect information about you for two reasons: to process your order and to provide you with the best possible service. The personal data you submit at CAYLER & SONS will not be passed on to any unauthorised third party outside the company. However, we may share your information with our certified partners when it is necessary to do so in order to fulfil your order. As a customer you could actively give us your permission to send you personalised special offers and advertisements by http://shop.caylerandsons.com/en. These will be sent to your postal or e-mail address.

While registering with CAYLER & SONS, you can also subscribe to one of our marketing newsletters. If you wish to terminate the subscription, you may do so at any time at your own convenience.

2. How secure is your personal data?

shop.caylerandsons.com/en uses the Secure Sockets Layer (SSL) security protocol with 128-bit encryption to transfer personal data. This technology offers the best possible security and is also used by all major high street banks, to protect all online banking data. You will know if a site uses encrypted data transmission by the closed padlock symbol in the bottom status bar of your browser.

The SSL protocol http://shop.caylerandsons.com/en uses is the industry standard and among the best available today for secure commerce transaction.

3. Using Cookies

Cookies are alphanumeric means of identification that are transferer onto your computer's hard drive via your Web browser. Cookies are a very common technique found in most leading online shops.

During your shopping session at CAYLER & SONS we transfer a permanent cookie onto your hard drive. This allows our systems to save the shopping cart while you are shopping with us. Please be advised that permanent cookies are mandatory for shopping with CAYLER & SONS. We ensure you that no other information will be stored in our systems.

Cookies can be activated via the help function of most Web browsers.

4. Google analytic

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

5. Facebook social plugins

Our website uses social plugins (“plugins”) provided by the social network facebook.com, operated by Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94304, USA (“Facebook”). The plugins are identifiable by a Facebook logo or the notice “Facebook Social Plugin”. For a full list of all social plugins and their appearance please see developers.facebook.com/plugins.

When you visit a page of our website that contains a social plugin, your browser establishes a direct connection to Facebook servers. Facebook directly transfers the plugin content to your browser which embeds the latter into the website, enabling Facebook to receive information about your having accessed the respective page of our website. For this purpose, the internet address of the visited site (your IP address included) is transferred to a USA-based Facebook server where the data are stored. This occurs even if you do not have a Facebook account or are not logged into Facebook at the time.

If you are logged into Facebook, your visit can be assigned to your Facebook account. If you interact with the plugins, for example by clicking “Like”, or entering a comment, the corresponding information is transmitted from your browser directly to Facebook and stored by it. The information can also be published on Facebook, and shown to your Facebook friends.

If you are a Facebook member and do not want Facebook to connect the data concerning your visit to our website with your member data already stored by Facebook, please log off Facebook before entering our website. You can also block Facebook social Plugins by using add-ons for your browser, like the “Facebook Blocker”.

For information on the purpose and scope of data collection by Facebook and how it is processed and used, as well as your rights in this respect and settings options for protecting your privacy please visit Facebook’s privacy policy.